1. Who We Are
CarFy Kayseri (carfykayseri.com) is a car rental aggregator operating in Kayseri, Turkey. We connect customers with verified car rental companies at Kayseri Erkilet Airport (ASR) and throughout the Kayseri region. Our email address is book@carfykayseri.com.
2. What Personal Data We Collect
When you use carfykayseri.com, we may collect the following types of personal data:
- Contact information: name, email address, phone number
- Booking details: pickup/return dates, car category, pickup location
- Driver information: date of birth, driving licence number, nationality
- Payment information: partial card details processed securely by our payment partners (we do not store full card numbers)
- Technical data: IP address, browser type, device information, pages visited, referral source
- Communication data: emails and messages sent to us
3. How We Collect Your Data
We collect data:
- Directly from you when you complete a booking form, send us an email or contact us
- Automatically via cookies and analytics tools when you browse carfykayseri.com
- From our booking partners when they confirm or process your rental reservation
4. How We Use Your Data
We use your personal data to:
- Process and confirm your car rental booking in Kayseri
- Communicate booking confirmation, vouchers and important updates
- Respond to your enquiries and customer service requests
- Pass required driver information to our car rental partners to fulfil your booking
- Improve our website and services through analytics
- Comply with legal and regulatory obligations
5. Third-Party Services
CarFy Kayseri uses the following third-party services that may process your data:
- LocalRent / RentalCars: booking engine and car rental partner network. Their privacy policy applies to the booking process.
- Google Analytics: website analytics to understand visitor behaviour. Data is anonymised and aggregated.
- Google Maps: mapping service on our contacts page. Google's privacy policy applies.
- Yandex.Metrika: website analytics. Yandex's privacy policy applies.
- Google Fonts: web fonts loaded via Google's servers. IP-level data may be processed by Google.
6. Cookies
carfykayseri.com uses cookies - small text files stored on your device - to:
- Ensure our website functions correctly
- Remember your preferences during a session
- Collect anonymised analytics data (page views, session duration, traffic sources)
- Track booking conversions for performance reporting
You can disable cookies in your browser settings. Note that disabling certain cookies may affect website functionality. We do not use cookies for advertising or selling your data to third parties.
7. Data Retention
We retain your personal data only as long as necessary:
- Booking data: retained for up to 3 years for accounting and legal purposes
- Email communications: retained for up to 2 years
- Analytics data: anonymised and retained according to Google Analytics and Yandex.Metrika default settings
After the retention period, data is securely deleted or anonymised.
8. Data Security
We take data protection seriously. carfykayseri.com uses HTTPS encryption for all data transmitted between your browser and our servers. Payment data is processed exclusively through our PCI-DSS compliant booking partner. We do not store payment card numbers on our systems.
Access to personal data is restricted to staff who need it to process bookings and provide customer service.
9. Your Rights
Under applicable data protection laws (including GDPR where applicable), you have the right to:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your personal data (subject to legal retention requirements)
- Restriction: request that we limit how we process your data
- Portability: request your data in a machine-readable format
- Objection: object to certain types of processing, including direct marketing
To exercise any of these rights, email us at book@carfykayseri.com. We will respond within 30 days.
10. International Transfers
carfykayseri.com operates in Turkey and serves international customers. Your data may be processed by our partners in countries outside the EU/EEA. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including standard contractual clauses where applicable.
11. Children's Privacy
carfykayseri.com is not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at book@carfykayseri.com and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically. Continued use of carfykayseri.com after changes constitutes acceptance of the updated policy.
13. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
